Amex Virtual Customer Care Professional ( Virtual Customer Care Professional )

Amex Virtual Customer Care Professional ( Virtual Customer Care Professional )

Job Name: Virtual Customer Care Professional

Salary : $20 To $30/Hour

Experience: 3 Years

Company Name : American Express

Qualification : Graduate

Location : Maine

Language : English


Amex Virtual Customer Care Professional ( Virtual Customer Care Professional )

Full Job Description:

American Express is a respected brand, with arrangements and administration as the enduring credits clients use to depict us. Once in a while, we have the one of a kind chance to add new capable experts to our deals and administration association. Amex Virtual Customer Care Professional ( Virtual Customer Care Professional )

People that have a triumphant mentality, combined with showed progress in client support, relationship building gifts and with a great fitness to position and sell items are the main up-and-comers that need apply. American Express has the best installment items on the planet, and we are searching for the couple of people that have the right stuff to serve the best clients on the planet, our own.

As the face and voice of the American Express brand you will have a significant effect in the existences of our clients and develop your vocation. Our exceptional adjusting reasoning, puts your energy to serve and your drive to coordinate client needs with items at the focal point of each and every client connection, setting out a freedom to convey interesting worth to our American Express Independent venture Administrations (SBS) Clients.

Assuming you have the above experience, abilities and offer our benefits of giving momentous experience to clients and offering items to address the issues of our clients then we anticipate accepting your application and talking with you.

What might you do consistently as a Client Mind Proficient?

  • Administration inbound calls while drawing in and talking with entrepreneurs and leaders, find out about their necessities and suggest the right American Express SBS items
  • Convey elevated degrees of item and administration information to plainly impart suitable item highlights, benefit and different components of American Express Private venture Administrations
  • Consistently develop key selling abilities, including building compatibility, understanding client needs, taking care of complaints and bringing deals to a close
  • Give unprecedented client care by answering inquiries concerning accounts in a high speed, organized client care climate
  • Record vital record data as per laid out arrangements and strategies
  • Honesty: Comply to all Administrative and Consistence rules connected with adjusting and deals rehearses


  • Client support insight (two years+) intensely for building client devotion through outstanding tuning in, consultative relationship building, genius and solid composed and verbal correspondence.
  • Demonstrated outcome in a client support and deals climate (two years+)
  • Capacity to work in a speedy measurement driven climate with capable performing various tasks and route in an online climate
  • Experience purchasing or it is an or more to work in a private company
  • Secondary school certificate or comparable required. Instruction benefits accessible

Work at Home Prerequisites:

  • Through our Present to Your Own Web (BYOI) Program, you will be expected to find a network access supplier who meets our availability necessities and orchestrate associations ahead of your group start date.
  • Current least speed necessities are 25 mbps download x 5 mbps transfer speeds, ideally careful broadband link or fiber optic administrations (WiFi, Satellite, or DSL isn’t allowed.)
  • A protected work space, situated at your affirmed address of home, liberated from foundation commotion and different interruptions

American Express is an equivalent open door business and pursues work choices regardless of race, variety, religion, sex, sexual direction, orientation personality, public beginning, safeguarded veteran status, incapacity status, age, or some other status safeguarded by regulation. Business qualification to work with American Express in the U.S. is expected as the organization won’t seek after visa sponsorship for this position.

Track down your put in innovation on #TeamAmex.

  • 3+ long periods of work insight in programming plan and execution utilizing Java or Scala.
  • 2+ long stretches of programming advancement experience in enormous information innovations, for example, Python, Flash, PySpark, Flash SQL, Shell Prearranging and Hive
  • Knowledgeable in plan and execution of combination design between heterogeneous applications and frameworks
  • Experience in various leveled information structures in json/xml
  • Great comprehension of huge information advances like Flash, Mapreduce, YARN, Hive, or Animal specialist
  • Experience in plan and improvement of group, streaming and ongoing large information applications utilizing AXP Huge Information stage
  • Experience in planning, executing, and working any of the NoSQL data sets like Cassandra, Elasticsearch, HBase, Redis, Memcached
  • Have phenomenal composed and verbal correspondences abilities. Make and convey powerful introductions to Senior Administration.
Amex Virtual Customer Care Professional

Some rules which are followed in good companies by good employees. About what you should know so that you may easily adapt them, given below.

  1. Company always wants you to be on time and you should be.
  2. Take less leave from the office.
  3. Focus on your work and try to learn more.
  4. Speak from your work not for your mouth.
  5. Keep on trying to get new things from your seniors, regarding your profile.
  6. Raise your point but only then when you are 100% sure about your point.
  7. Never hurry because haste makes waste.
  8. For earning some extra points than others. Just play out of your comfort zone.
  9. Always respect your seniors.
  10. Learn from mistakes made by you and others and do not try to repeat them.
Amex Virtual Customer Care Professional
Some Common Interview Question You Could Be Asked
  1. Tell me about yourself or describe yourself or give your introduction?
  2. Why are you leaving your current company?
  3. How will you take our company ahead from here with the help of your work?
  4. Are you comfortable with our company working timing?
  5. Why should we hire you for this position?
  6. How much do you expect as a salary?
Amex Virtual Customer Care Professional
Answers should be given below.
  1. Introduction:
  2. My name is ‘NAME’,
  3. I have done ‘QUALIFICATION’,
  4. I am from ‘Location’,
  5. Currently I am working in ‘Company Name’ “Ignore if fresher”
  6. My current position is ‘Position Name’ “Ignore if fresher”
  7. I am working on ‘Project Name’ “Ignore if fresher”
  8. Why are you leaving your current company?
Amex Virtual Customer Care Professional
  1. The main reason is salary. I am not getting that much what I deserve.
  2. Environment: not as much as good to learn new things.
  3. Seniors are not so supportive.
Amex Virtual Customer Care Professional

:: Safety in USA :If you live in America then you can say that you are one of those peoples in the world, which is the safest in this planet.

Educational Qualification:

Candidates Who Have Passed Graduate or its Equivalent from a Recognized Board or University Are Eligible For this recruitment.

Kindly check the Official Notification for more qualification details. Notification Link Is Given Below.

Amex Virtual Customer Care Professional
Document Required:

Required Documents for This recruitment: Candidate should have this Document Before Apply Online. Candidates Are Suggested To Read the Official Notification Before Applying.

  • Document – Qualifications certificate with mark sheets.
  • Passport size Photographs
  • Signature
How to apply:
    1. All the eligible candidates can apply for This Job as mentioned below
    2. Read official notification carefully From the Official Website.
    3. Read Notification Carefully Before Apply.
    4. Fill The Application Form (Link Is Given Below)
    5. Attach Required Document and Passport Size Photo with Signature.
    6. Then Submit. Done.
Amex Virtual Customer Care Professional ( Virtual Customer Care Professional )


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